Back in early 2017, the industrial oil and gas industry slowed down, to avoid returning to camp life up North, and to be home every night with my family, I had to create a work opportunity for myself locally, since no one wanted to hire a guy without any recent residential experience. I guess, I showed them!
Fast forward to October 2017, with the support of my wife, I took a big risk and started my own plumbing and heating business in Stony Plain. Fix It Right Plumbing and Heating Ltd. was born. We had fallen in love with this little town and had purchased our home here in 2016. It only made sense to start my business in the community in which we lived and loved.
I was skilled in my trade, with over 25 years of experience as a Journeyman Plumber and Gasfitter servicing residential, commercial, and industrial clients. I did not have a business degree or experience running a business, so I knew there were going to be some challenges ahead but none the less, the basics were a good starting point and to this day remain the same.
The boss showing the apprentice the ropes! Jason loves to get his hands dirty!
Fix It Right Plumbing and Heating was built on simple core values that are customer focused. Offering fair and reasonable pricing, providing unsurpassed service that delivered exceptional value to my customers, and being honest and showing integrity – always.
Over the past 5 years, we have been able to grow Fix It Right Plumbing and Heating into something bigger than we could have ever dreamed of thanks to a lot of blood, sweat, and determination and the AMAZING support from this community. Thanks to our customers who have made Fix It Right Plumbing and Heating a staple in the community, giving us the opportunity to employ over 10 local residents and give back to our charities, groups, events and sports teams in our community.
Thank you for helping making an unbelievable dream come true!
FIX IT RIGHT offers 24-hour emergency service 7 days a week.
When a plumbing or heating problem arises or you are interested in a kitchen or bathroom reno or upgrade, give us a call for a free quote.
Call us at
780-862-0192
Meet The Fix-It-Right Team!
Jason
Owner · Operator
Our logo (Mr. Fix It Right) was based on this guy right here, Mr. Fix It himself – Jason!
I was young, early twenties, living in a small town with two young daughters to support at the time. Good paying, full time jobs were hard to find with only a high school diploma.
My father was a Plumber/Gasfitter and knew trades would be a great option for me so I could develop a skill that would benefit me a lifetime and enable me to support both myself and my family.
He signed me up to become an apprentice and learn the trade… that was the start of my career that I still love to do every day!
For a kid who was a little unruly at times, this trade has enabled me to use the skills that frustrated others at times to succeed and even excel on my own terms!
It also allowed me to follow in my father’s footsteps.
The bond that is developed between a father, his son and a discussion over a broken boiler is priceless, and I am blessed to share that with my dad.
When I’m not working and the weather is warm, you can find me enjoying the outdoors, either on the golf course in Stony Plain, trying to improve my swing or on horse back, enjoying the local trails with my wife.
When it’s cold out, hockey is on. Please don’t hold it against me but I am a big Canucks fan, Edmonton is definitely a close second though!
I am also proud to volunteer for the Kinsmen. It is important that I help others and make a positive impact in my community. Bringing joy to families at Christmas time is so rewarding with the Christmas hampers.
Jen
Operations Manager
Jen came to Fix It Right in 2020 as a technician where she quickly showed her skill and leadership and became foreman and now is the Operations Manager.
Jen comes with many years of experience in residential plumbing, skilled in new construction, renovations, manufacturing and service. Jen has had many years managing crews and scheduling jobs. Jen has built many great relationships with customers, many of which still request her for their service call. Jen still visits many of our existing as well as new customers homes to provide estimates. Jen is a natural leader, educator and valued asset to Fix It Right.
Jen wanted to be a veterinarian when she was young until she realized that she wouldn’t be able to save every animal she worked with. When Jen isn’t working, you’ll find her hanging out with her wife, teenage stepson and 4 dogs (the love of animals stuck). You will find Jen’s side kick Kevin, the Boston Terrier/French Bull Dog with her when she is in the office. Jen is a big fan of the Oilers as well plays recreational hockey in her spare time.
Carlee
Office Manager
We are so excited to welcome Carlee to the team. Carlee has been with us since early 2022 and we could not be happier with the direction she has taken the office.
Carlee comes to Fix It Right with years of office experience and management. Starting off her career as an office assistant, she quickly picked up on many different aspects of an office, from organization, to accounting to information technology. She was always the one her coworkers would gravitate to with their computer issues. Many times, she could hear a frustrated call for help from down the hall.
When Carlee isn’t at work, she can be found camping and quadding with her two daughters and sons-in-law, tending to her garden and spending time with her “fur kids”, Rosco the Rotti/Shepard, Raylan the Great Dane, George the cat, and Highlander and Bruno the horses.
When asked why she wanted to join the Fix It Right Plumbing and Heating team, Carlee said, “This company supports many local organizations that our staff and their families belong too. When I see one of our vehicles on the road, it makes me smile that I work here. As well, I take great pride in reading all the positive feedback from our customers, knowing I have played a part in the great reputation of Fix It Right Plumbing and Heating.”
Mario
Technician
Mario came to Fix It Right in 2022 thanks to a sticker on the furnace of the new home he had purchased. His wife did some investigating and encouraged him to apply as he was wanting to work closer to home. Mario soon realized that not only was it closer to home, but the community feel within the Fix It Right team was the “cherry on the cake”.
Mario has vast experience with all aspects of residential and commercial plumbing and heating including boiler systems and hot water on-demand systems. Mario is our very own Super Mario! (Sorry had to throw that in!) Mario is hardworking, honest and always going over an above. Mario’s dedication to his work and customers in second to none. He will spend time educating customers and staff on heating and plumbing systems. Mario has created many great customer relationships that customers have followed him as he moved throughout his career.
Mario is our very own shining star, and we are star stuck by him. Years ago, he appeared in an episode of My Green House installing an On Demand Hot Water system.
When Mario isn’t working he is hanging out with his wife and 2 kids. He enjoys camping, fishing and biking. Mario loves is a big avid outdoorsmen.
Troy
Technician
Troy started with Fix It Right in the winter of 2022 during our extremely busy times of the year. We are so happy Troy found Fix It Right through word of mouth, thanks to his incredibly supportive neighbour.
Troy has been a Journeyman Class A Gasfitter since 2006 coming to us from a long career with ATCO Gas. Troy was looking for a change when he found us. The customers of Fix It Right has come to like Troy due to his great customer service and hard work. Quoting one of many customer reviews “Troy was very knowledgeable and took the time to show me the problem”. Another says “Troy was professional, fun and explained what he did to get our furnace working.” You want to know anything about your gas appliance, Troy is your man.
Troy and his family have lived in Parkland County for over 20 years. He loves being outdoors, mountain biking and hunting. One of the things he enjoys most about his job is teaching homeowners about the care of their homes. If you have questions, just ask!
Sarah
Office Administration
Sarah came to Fix It Right in 2021 and we are sure happy she did. Sarah has the friendliest voice in the world and she has confessed, she actually loves her job!
When you call Fix It Right, more than likely it is Sarah’s voice you hear. Fix It Right is Sarah’s first office job and we think she is doing a fantastic job. Sarah quickly picked up the Customer Service Coordinator position and learned the plumbing and heating terminology. Sarah is extremely observant and always remains patient and kind with customers. If Fix It Right can’t fix it, Sarah is sure to make sure to refer you to another business to help. We think she can install a hot water tank herself with all the pictures sent in for quotes.
Sarah spends her time away from work playing video games and watching true crime documentaries. Or you can find her bar hopping and spending a quiet Sunday with her cat Cooper. Sarah loves music and has a secret superpower – putting together Ikea furniture!
Her favourite part of working at Fix It Right is that it never feels like a job. Sarah always enjoys catching up with the regular customer and love getting to know the new ones.
Caleb
RAP Student
Caleb started with Fix It Right at the end of the school year 2022 as part of the RAP (Registered Apprenticeship Program). This program provides the opportunity for students to earn senior high credits toward an Alberta Hight School Diploma, while simultaneously gaining experience hours that can be applied toward an apprenticeship while still in senior high. We love giving local teens opportunities to make a great career out of plumbing and gasfitting.
Caleb spent the summer learning the ropes tagging along with the other technicians as well as Jason (as seen in the picture above with Jason). Caleb is now working half a day (the other half is still a school day 😊) with us. Caleb enjoyed the trade so much that he has signed up as an apprentice and is working towards his journeyman ticket. Caleb is hard working and always up for a challenge. He has learned the tricks of the trade and is fought over by the technicians for the extra set of hands in the afternoons.
When Caleb isn’t at school, he’s at work with Fix It Right. Otherwise, you can find him lacing up his skates and playing hockey for one of our local minor hockey leagues or on the golf course trying to perfect that perfect swing!
Paul
Many of our customers will recognize Paul from working with us in the past. We have welcomed Paul back with open arms. During Paul’s time away from us, he attended NAIT for his apprenticeship training and working with another non-plumbing company, expanding his life wings. He missed working in the plumbing and heating field, but mostly missed working with the team at Fix It Right.
Paul comes to us with years of plumbing and heating experience, working along side his uncle Jason since he was young. He seemed to grasp plumbing with a firm hand and quickly picked up the trade. Paul is our team clownster, but all jokes aside, he is hard working and always up for a challenge.
When Paul isn’t working, you can find him out in nature, camping with his girlfriend and quadding, that is when his quad or truck isn’t in the shop in pieces. In the winter Paul is just like a bear hibernating and sleeping.
Kevin
Kevin is our very tiny but mighty office dog. Kevin is a one and half year old Boston Terrier/French Bulldog cross. He is Jen’s dog who is either in the office with her or riding shotgun with her driving out to estimates. Of course when it’s too hot or too cold outside, Kevin keeps a watchful eye on the door and waits patiently for the Purolator driver to bring him a treat. Kevin dislikes vacuums and Jason, but loves car rides, sticks and playing with his big brothers at home. At the office, Kevin has his graveyard of bones he likes to hide in every corner of the office.
