A few words from some of our customers!
Jason came in to do a gas line install. I was exceptionally impressed with the service and the professionalism. He quoted me a fair price and when the job was over the price dropped due to efficiencies he was able to realize during the install. Amazingly honest I wouldn’t have known otherwise!
Very personable and friendly and I’d highly recommend him to everyone I know!
Amazing service! First off it was Easter Sunday during the pandemic and our furnace decided to stop working. Jason was extremely prompt and had us up and going in no time without it costing an arm and a leg. Will be a forever customer!
Jason and his team were so helpful for us and our water quality concern. He was quick to respond via email, quick to come out, and super friendly and helpful! They were very informative about when our water heater should be replaced, how to maintain it until then, and how to replace the culprit of our water concern… our tap! He also gave us a realistic timeline of how long our tank should last for and there was no pressure for a replacement sooner than that. We will most definitely be calling him back when we have our next plumbing and/or heating conundrum! Thanks guys!!!! 5+++/5
Phenomenal service (& pricing)! I cannot rave enough about the service received. A specific post by the owner explaining how he came to open the company resonated deep as I was at home with a toddler and a newborn with my husband up north working and our sewage backed up in the basement. When I called and was immediately booked that day I inquired what the expectation was with the cleanliness. I was trying to work out nap schedules and when I could clean prior as I was mortified what was awaiting them in the basement. I was told “not to worry, worry about being a mom” and I instantly felt at ease. The tech came in and promptly addressed the issue and explained he was on call this weekend so if there were any more concerns he would come right back. The biggest shock…was the price (in a good way) we had another company come in and snake our kitchen drain a year prior for over double the price and cornered me trying to pressure me into more products and services. We will now only be calling this company and telling anyone who will listen. THANK YOU!
April 1, 2021
I absolutely recommend Fix It Right Plumbing & Heating! I have had them come to my home numerous times and they have always gone above and beyond in customer service. This last time was for a furnace. They worked all day without charging a cent when they had to be the bearer of bad news that our furnace needed to be replaced. They did an absolutely wonderful job from start to finish.
October 24, 2020
What a painless experience. Had our 47 year old furnace replaced, along with a new hot water heater, and the service we had was excellent. Friendly, knowledgeable, and efficient.
September 11, 2020
Fast, professional, friendly. My constantly clogged sink was fixed within a few hours of my phone call.
August 25, 2020
I woke up around 1:30 AM during the recent cold snap to discover our furnace wasn’t working. I called Fix It Right but got an answering machine and didn’t bother leaving a message. I called a bunch of other places who all said they were too swamped. Shortly afterwards Jason called back. At first he wasn’t sure he had the right parts but said they’d probably be able to help during the day when the shop was open for business. He called back around 3:30 AM to say he was headed to the shop to see if the did have some parts and called a few minutes after that to say he found a new blower motor and he was on his way over. 30 minutes later our furnace was up and running. I can’t thank or recommend Jason enough for all he did to get our heat back. Highly recommend him.
January 16, 2020
Thank you so much Jen and Fix it Right Plumbing. On a Friday night and a basement quickly filling with water I couldn’t be more pleased with the quick response. Jen quickly diagnosed the problem and had the parts to repair it. They have definitely become my go-to company for all my future plumbing and heating needs 😅
Old School great service, is the best way to summarize this company. The owner Jason came by himself to look into a puzzling fixture issue. He went above and beyond looking for unique parts. Great troubleshooting and care for the customers dollar. I appreciate the excellent service I received, and am grateful there are business owners like Jason still around.
Prompt, customer-friendly and reasonably priced. My mother-in-law’s furnace stopped working during Family Day long weekend when it was minus 28 outside. We called Fix It Right Plumbing and Heating in hopes they could help. Our call was answered promptly and a service technician (Kevin) was dispatched to her residence in Alberta Beach. Kevin arrived in less than an hour and had the furnace repaired shortly thereafter. He was terrific to deal with. Would recommend Fix It Right to anyone.
Excellent work and very professional. I’m very happy with my new furnace!!! If you hire this company you will not regret it!
In mid-afternoon on a Friday I left a message about a leaking hot water tank and no hot water. Austin called back right away and said he could come between 4 – 6 that afternoon. He arrived shortly after 4, assessed the situation, got me a quote and left for the shop to get the new tank. Shortly after he arrived with the tank, Jen arrived to give him a hand. They had the old tank out, the new tank in, and were all cleaned up and ready with the invoice by about 6:15. They were prompt, friendly, efficient, and professional, a great team. This is the third time I have used Fix it Right Plumbing. I highly recommend them.
We had Chase come out today. Only 8 hours after the initial phone call at 7am. Performed the job professionally and effectively all while teaching me about the new system we were receiving. Great company. Great work.
We had our furnace stop working and we had called a company who came out and told us that it was going to be $4,500 to repair it or $7,000 to replace it. My wife and I were stressed out for 4 days not having heat, a 3 year old son and a newborn on the way in less than a month. That company charged us $100 for coming out. Than we heard from our neighbour a local company Fix it right plumbing and heating so we called Jason and he came out right away. Quoted us $1,000 to repair it. Him and his team got the parts, came back the same day and it only ended up being $592 after discovering it was only 1 part they needed.
Jason and his team from Fix it right plumbing and heating we can’t thank enough. We will only ever call them in the future and we highly recommend them. We are Steve & Rhea from parkland village in spruce grove. The problem was fixed in less than 30 mins we couldn’t believe it.
The other night I noticed a line had burst in my basement, water was everywhere. I made the call to Fix It Right at about midnight and the man I spoke with was totally awesome, he gave me a great piece of mind & knew exactly what needed to be done/fixed. I managed to shut off the water to the line & the next day they came and fixed the issue as well as making small but major improvements to my humidifier set up. I would strongly recommend this company to anyone, and if I need anything for plumbing & heating in the future I will definitely be calling them again! Thank you!
Great service, called and they were there in 2 hours to clear clogged bathtub drain. Thanks!