Back in early 2017, the industrial oil and gas industry slowed down, to avoid returning to camp life up North, and to be home every night with my family, I had to create a work opportunity for myself locally, since no one wanted to hire a guy without any recent residential experience. I guess, I showed them!
Fast forward to October 2017, with the support of my wife, I took a big risk and started my own plumbing and heating business in Stony Plain. Fix It Right Plumbing and Heating Ltd. was born. We had fallen in love with this little town and had purchased our home here in 2016. It only made sense to start my business in the community in which we lived and loved.
I was skilled in my trade, with over 25 years of experience as a Journeyman Plumber and Gasfitter servicing residential, commercial, and industrial clients. I did not have a business degree or experience running a business, so I knew there were going to be some challenges ahead but none the less, the basics were a good starting point and to this day remain the same.
The boss showing the apprentice the ropes! Jason loves to get his hands dirty!
Fix It Right Plumbing and Heating was built on simple core values that are customer focused. Offering fair and reasonable pricing, providing unsurpassed service that delivered exceptional value to my customers, and being honest and showing integrity – always.
Over the past 5 years, we have been able to grow Fix It Right Plumbing and Heating into something bigger than we could have ever dreamed of thanks to a lot of blood, sweat, and determination and the AMAZING support from this community. Thanks to our customers who have made Fix It Right Plumbing and Heating a staple in the community, giving us the opportunity to employ over 10 local residents and give back to our charities, groups, events and sports teams in our community.
Thank you for helping making an unbelievable dream come true!
FIX IT RIGHT offers 24-hour emergency service 7 days a week.
When a plumbing or heating problem arises or you are interested in a kitchen or bathroom reno or upgrade, give us a call for a free quote.
Call us at
780-862-0192
Meet The Fix-It-Right Team!
Jason
Owner · Operator
Our logo (Mr. Fix It Right) was based on this guy right here, Mr. Fix It himself – Jason!
I was young, early twenties, living in a small town with two young daughters to support at the time. Good paying, full time jobs were hard to find with only a high school diploma.
My father was a Plumber/Gasfitter and knew trades would be a great option for me so I could develop a skill that would benefit me a lifetime and enable me to support both myself and my family.
He signed me up to become an apprentice and learn the trade… that was the start of my career that I still love to do every day!
For a kid who was a little unruly at times, this trade has enabled me to use the skills that frustrated others at times to succeed and even excel on my own terms!
It also allowed me to follow in my father’s footsteps.
The bond that is developed between a father, his son and a discussion over a broken boiler is priceless, and I am blessed to share that with my dad.
When I’m not working and the weather is warm, you can find me enjoying the outdoors, either on the golf course in Stony Plain, trying to improve my swing or on horse back, enjoying the local trails with my wife.
When it’s cold out, hockey is on. Please don’t hold it against me but I am a big Canucks fan, Edmonton is definitely a close second though!
I am also proud to volunteer for the Kinsmen. It is important that I help others and make a positive impact in my community. Bringing joy to families at Christmas time is so rewarding with the Christmas hampers.
Carlee
Office Manager
We are so excited to welcome Carlee to the team. Carlee has been with us since early 2022 and we could not be happier with the direction she has taken the office.
Carlee comes to Fix It Right with years of office experience and management. Starting off her career as an office assistant, she quickly picked up on many different aspects of an office, from organization, to accounting to information technology. She was always the one her coworkers would gravitate to with their computer issues. Many times, she could hear a frustrated call for help from down the hall.
When Carlee isn’t at work, she can be found camping and quadding with her two daughters and sons-in-law, tending to her garden and spending time with her “fur kids”, Rosco the Rotti/Shepard, Raylan the Great Dane, George the cat, and Highlander and Bruno the horses.
When asked why she wanted to join the Fix It Right Plumbing and Heating team, Carlee said, “This company supports many local organizations that our staff and their families belong too. When I see one of our vehicles on the road, it makes me smile that I work here. As well, I take great pride in reading all the positive feedback from our customers, knowing I have played a part in the great reputation of Fix It Right Plumbing and Heating.”
Cailey
Cailey came to Fix it Right in the fall of 2022 as a part-time Office Coordinator assisting with our busy no heat season. Cailey grew up in a small rural town in Manitoba before moving to Vancouver island, and settling in Spruce Grove.
Cailey comes to Fix It Right with many years of office experience and customer service experience. When calling the office, Cailey is the person you speak to first. Cailey is enthusiastic, motivated and enjoys developing and maintaining excellent customer relations.
When Cailey isn’t working, she can be found spending time walking with her 3 sons and dog Ziggy.
Mario
Technician
Mario came to Fix It Right in 2022 thanks to a sticker on the furnace of the new home he had purchased. His wife did some investigating and encouraged him to apply as he was wanting to work closer to home. Mario soon realized that not only was it closer to home, but the community feel within the Fix It Right team was the “cherry on the cake”.
Mario has vast experience with all aspects of residential and commercial plumbing and heating including boiler systems and hot water on-demand systems. Mario is our very own Super Mario! (Sorry had to throw that in!) Mario is hardworking, honest and always going over an above. Mario’s dedication to his work and customers in second to none. He will spend time educating customers and staff on heating and plumbing systems. Mario has created many great customer relationships that customers have followed him as he moved throughout his career.
Mario is our very own shining star, and we are star stuck by him. Years ago, he appeared in an episode of My Green House installing an On Demand Hot Water system.
When Mario isn’t working he is hanging out with his wife and 2 kids. He enjoys camping, fishing and biking. Mario loves is a big avid outdoorsmen.
Rebecca Cottingham
Office Coordinator
Rebecca came to Fix It Right in the fall of 2023 as a part-time office coordinator, assisting with our extremely busy heating season. Rebecca is one of the voices you will hear when you call Fix It Right. As a mother of 4 children and a love of animals, Rebecca has spent her working career dedicated to a work/life balance that suits her and her family the most. She has spent many years in customer service roles, dedicating 20+ years to an employer working various shifts to accommodate both her family and her employer. Rebecca has a positive attitude, hard worker and excels in providing exceptional customer service skills.
When Rebecca isn’t working, she can be found at her family farm attending to their many horses, out riding with her husband and 2 boys or hauling her family around to various horse events to compete in herself or watching her son compete in rodeo events. When asked what she likes best about working at Fix It Right, she says the customers. We have the best ones!
Lee Malo
Journeyman Plumber / Gas Fitter
Lee came to Fix It Right as a 4th year apprentice and has since completed his certification and became a Journeyman Plumber/Gas Fitter. Lee comes with years of service and construction experience. Lee is mechanically inclined and has wonderful problem-solving skills. A dedicated, dependable and hardworking guy. Lee has a great personality, the first to throw a joke but is serious about his work.
When Lee isn’t working, he can be found hanging out with friends and family, cooking and travelling, living life to the fullest. When Lee is on-call, there is no doubt his phone will ring while his is cooking for a plumbing or heating emergency. On these days, he leaves the cooking to his wife. Lee moved from Edmonton 3 years ago, so is a Spruce Grove newbie. He loves the community and helping the people of it. He says every customer he meets is amazing, friendly and great.
Nick Bourassa
Journeyman Plumber / Gas Fitter
Nick has recently started with Fix It Right and we are excited to introduce him! Nick is a Journeyman Plumber/Gas Fitter with over 8 years experience working on residential and commercial applications. His past work experience had him working on the Stantec Tower in Edmonton, as well as the Misericordia Hospital expansion and the LRT expansion. Nick has shown to be a dedicated, loyal and hard working technician that gets along with everyone. His grandfather was a plumber and was one of the reasons Nick pursue the career.
Nick grew up in the Parkland County and is a proud French Canadian who loves soccer and football. His favourite teams are Kansas City and the of course the Edmonton Elks! Nick is a Lego nerd (his words) and the biggest Star Wars fan. When Nick isn’t working, he can be found enjoying the great outdoors, camping, travelling, hiking and fishing with his 2 most important people in his life, his wife and his son. Nick loves the community and loves working close to home.
Gerald
Gerald came to Fix it Right in 2023 when he moved from Vancouver to Stony Plain. Gerald was born and raised in the St. Albert area before moving to Vancouver for a few years. He couldn’t be happier to have moved back to his Alberta roots and we are happy he has joined us.
Gerald has many years in the pipe trade, working in residential, commercial and industrial applications. Gerald has spent many years at Shell Scotford in Fort Saskatchewan and Suncor base plant in Fort McMurray. In Vancouver he spent years working in residential service from houses to high rise apartment buildings. He has a vast knowledge as a technician.
When Gerald isn’t working he can be found exploring new quaint mom and pop restaurants with his wife. Gerald has found a new passion of hauling his kayak out to our many great lakes exploring the beautiful scenery and enjoying nature.
Caleb
RAP Student
Caleb started with Fix It Right at the end of the school year 2022 as part of the RAP (Registered Apprenticeship Program). This program provides the opportunity for students to earn senior high credits toward an Alberta Hight School Diploma, while simultaneously gaining experience hours that can be applied toward an apprenticeship while still in senior high. We love giving local teens opportunities to make a great career out of plumbing, heating and gasfitting.
Caleb spent the summer learning the ropes tagging along with the other technicians as well as Jason. Caleb enjoyed the trade so much that he has signed up as an apprentice and is working towards his journeyman ticket. Caleb is hard working and always up for a challenge. He has learned the tricks of the trade and is fought over by the technicians for the extra set of hands.
When Caleb isn’t at work, you can find him lacing up his skates and playing hockey for one of our local hockey leagues or on the golf course trying to perfect that perfect swing!
David Eberhard
David came to Fix It Right in January 2024 and we couldn’t be happier. We met David back in the early fall of 2023 when he was looking for the right fit for him and his family. David comes to Fix It right with certification both as a Journeyman Gasfitter and a Journeyman Sheet Metal Worker. David comes with vast experience with furnaces and air conditioners both residential and commercial applications. David has a great eye for detail and is a hard worker.
When David isn’t working, he can be found spending time with his wife and 3 children, hiking, camping and fishing. David loves the time they spend together staying up late and enjoying a good old campfire. David also loves to travel. He enjoys driving down back country roads, so as a technician with Fix It Right servicing Parkland County, he does a fair amount of that!